Claims

Insurance Claims Guide: Filing, Rejections, Delays, Resolution, & Escalation

An insurance policy proves its value when a claim is made.

If a claim is delayed, rejected, or settled for less than expected, knowing your options makes a significant difference.

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Claims

Claim Rejected

Explore common reasons for claim rejection, how to review the insurer’s decision, and the options available if you believe the rejection was incorrect.

Claim Delayed

Learn why claims may take longer than expected, what timelines typically apply, and how to follow up when a claim remains unresolved.

Claim Short-Settled

Understand why an insurer may approve only part of a claim and what steps you can take if the settlement amount appears unfair.

Claim Filing Guide

Filing a claim correctly can help prevent unnecessary delays and documentation issues. Explore step-by-step guidance on claim procedures, required documents, and common mistakes to avoid.

Complaints & Escalation

Explore the formal channels available when an issue remains unresolved.

Insurance Grievance Mechanism │ IRDAI Bima Portal │ Insurance Ombudsman │ Consumer Court

Policy Mis-Selling

Learn how to identify common forms of mis-selling and understand the steps available if a policy was sold using misleading information.

Here are our claims & resolution resources.

Practical guides covering claim procedures, common disputes, policyholder rights, available escalation channels, and more.

Not sure what you need?

Speak with an expert who charges for advice — not for selling a policy.

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